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January 22 - January 28, 20265 min read

The Agent Economy: AI Workers Go Mainstream

AI & MLDev ToolsStartups

This week marked the beginning of the 'agent economy' - AI systems that don't just assist but autonomously complete business tasks. Several major platforms launched autonomous capabilities.

Top Stories

1

Salesforce Einstein GPT Can Now Handle Entire Sales Cycles

Einstein GPT's new agent mode can prospect leads, send personalized emails, schedule meetings, and update CRM records without human intervention.

Why it matters: First major CRM to offer fully autonomous sales agents - could disrupt the SDR profession.

Read more4 min read
2

Zapier AI Actions Enable End-to-End Workflow Automation

Zapier's new AI can understand complex business processes and build multi-step automations spanning dozens of apps with natural language instructions.

Why it matters: Democratizes complex automation - no technical skills required to orchestrate 5,000+ app integrations.

Read more5 min read
3

Notion AI Can Now Write and Execute Code Blocks

Notion's AI assistant can generate Python, JavaScript, or SQL, execute it, and insert results directly into documents - essentially a notebook interface for business users.

Why it matters: Brings computational thinking to the workspace without requiring engineering background.

Read more3 min read
4

Intercom's Fin 2 Resolves 80% of Support Tickets Unattended

Intercom's AI support agent can now handle refunds, process returns, and make real-time API calls to resolve customer issues end-to-end.

Why it matters: Sets a new bar for customer support automation - most tier-1 support jobs at risk.

Read more4 min read
5

Shopify Sidekick Becomes Autonomous Store Manager

Shopify's AI can now manage inventory, adjust pricing, create marketing campaigns, and handle customer service for entire e-commerce stores.

Why it matters: One person can now run an e-commerce business at scale with AI handling operations.

Read more5 min read

Quick Hits

QuickBooks AI Agent Handles Bookkeeping

Autonomous categorization and reconciliation...

Airtable AI Builds Databases from Descriptions

Natural language to full database schema...

Slack AI Agents Can Now Run Standups

Automated daily check-ins with action item extraction...